Constant Care Delivery & Installation

We take extreme pride in giving you the best experience possible. We have gone to great lengths to hire and train the best personnel to schedule, handle, and complete your delivery & installation. Contact us at logistics@aakbsc.com.

As you may be aware, installations and delivery of appliances can be difficult and challenging. For this reason, we created our Constant Care Delivery & Installation service. This service is a convenient option for you to contact us with anything that you may need so we can get it resolved right away.

You can contact us 24/7 by email at constantcare@aakbsc.com.

What Happens Next?

A Constant Care Counselor will be assigned to your order and will do the following:

1. Review your order for accuracy and availability.
2. Coordinate purchasing of product and logistics to our warehouse based on your date requirements.
3. Call or email you with scheduling details of a pre-site visit for delivery and installation.
4. Confirm your desired date and time of delivery.
5. Monitor the entire Installation and Delivery process.

Factory Certified Installation

We can arrange delivery and install on everything that we sell (with the exception of plumbing) and ensure that your appliance installation is done according to all local codes and regulations. We also can offer some custom modification installation on replacements.

Read more about our Factory Certified Installation service.

Pre-Site for Delivery Only

Atherton Appliance will conduct a pre-site inspection prior to most deliveries to evaluate access into the home or office and ensure a smooth delivery process. This service allows us to assess pathways, entry points, and any potential obstacles that may impact getting the product into the space safely.

Any required upgrades, modifications, or corrections to existing conditions are the responsibility of the homeowner. A qualified third-party contractor may be required, as Atherton Appliance does not perform these services.

Email: logistics@aakbsc.com

Call: 650-600-6619

Pre-Site Inspections for Installations

Atherton Appliance will perform a pre-site inspection prior to most basic installations to help ensure a smooth installation process.

During this visit, our team will take basic measurements and evaluate existing conditions related to the installation. The findings will be reviewed by our pre-installation team, who will provide notes.

We will try to identify any external factors—such as cabinetry, utilities, or required modifications—that may impact the installation.

Please note that Atherton Appliance is not responsible for conditions behind walls, flooring, or any areas that are not visible at the time of inspection.

Any necessary upgrades or corrections are the responsibility of the homeowner. Atherton Appliance does not perform these services, and a qualified third-party contractor may be required.

Email: logistics@aakbsc.com

Call: 650-600-6619

Delivery & Installation Preparation Requirements

Download our Delivery & Installation Preparation Requirements.

Order Tracker

You can track the current status of your order, including backorder status and the expected shipping date to our warehouse, using our customer portal.

Performance

We ensure the maximum performance from your appliance by installing it right the first time.

Confidence

Our technicians are qualified and insured. We will install your appliance according to all local codes and regulations. In addition, We will deliver your product without contact, delivery personnel will place packages at a customer's door and return to their vehicle after knocking or ringing the doorbell, with the retailer noted in the release.